There are a lot of misperceptions and misunderstandings about the Illinois Lemon Law. Unfortunately, the information contained on personal blogs and on some self-help sites is incorrect, outdated, or simply inadequate.
In the state, as well as across the United States, there are timelines and documentation that must be in place to prove the vehicle is defected and cannot be fixed. Knowing these factors is not always easy, which is why many consumers turn to the legal services of a Lemon Law attorney.
Myth: It only applies to new car purchases
While the Lemon Law does apply to new vehicles purchased from a dealership, it also applies to new vehicles leased through a dealership. In addition, it is possible to use the Magnuson-Moss Warranty Act, which is a federal Act, to address problems or defects when used vehicles are purchased or leased.
Myth: The dealer always works with the buyer to resolve the issue
It may seem reasonable to expect a dealership to offer a refund, replacement, or complete repair of the vehicle; this is often not the case. It is not uncommon for the consumer and the dealership to have a disagreement about the types of repairs and issues the vehicle is experiencing, or even the time the vehicle has been in the dealership shop for repairs.
It is critical for the owner of the vehicle to request a copy of all work done on the vehicle every time it is in the shop. Verify all issues are noted, in detail, on the invoice, and that the date and vehicle specifics are also noted. This is required to meet the criteria the state sets forth in the Illinois Lemon Law.
There is a timeline and mileage limit to the Illinois Lemon Law as well. This is 12 months or 12,000 miles, and failing to start the process before these deadlines are met can create problems in getting a fair settlement.
